Jobs in Bangalore

Jobs Details
Mega Walk-in for Voice Process at Hinduja Global Solutions!!
Experienced in Outbound Insurance for atleast one year.
Good English Skill and Must Know Kannada

Minimum Qualification – PUC
Day Shift – 9.30 am – 6.30 pm.
Attractive Pay package with good incentive schemes.

Experience : 1 – 2 Years
Location : Bangalore

Interested candidates can walk into the below mentioned address with one copy of resume
Venue: Hinduja Global Solutions,

No 614, Vajpayee Nagar,
Bommanahalli, Hosur Road,
Bangalore – 560068

Company Profile
We are a part of the Hinduja Group, which was founded in 1914, having presence in 42 countries with over 45,000 employees globally with multi-billion dollar turnover. The group has diversified business interests in Manufacturing, IT / BPO, Media & Telecom, Banking & Finance, Infrastructure development, Chemicals & Agriculture Business, Energy & Trading and Health Care.

Address:
Hinduja Global Solutions Ltd
Hinduja TMT Ltd. HTMT House, No. 614, Vajpayee
Nagar Bommanahalli, Hosur Road, 560068

Jobs Details
Providing Voice & E-Mail Technical Help Desk Services support to IBM Internal End Users and External Commercial Account End Users across North America, Cananda, EMEA & AP.
Min 6 months of relevant experience in the mentioned skill areas.
Awareness of basic networking concepts and technologies.
Proficient in network connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN.
Understanding of operating systems, Windows 2000/NT/XP configuration options and Troubleshooting.
Browser Support – Internet Explorer.
Ability to identify basic hardware parts and aware of basic hardware concepts.
User level familiarity with at least one e-mail client – Outlook, Notes etc.
Skilled in commercially standard software applications and major desktop operating systems.
Has technical experience and skills in the areas of problem determination, creativity and analysis.
Receives incoming calls from customers and creates incident record or updates existing record.
Very strong computer skills required to be the initial call handling person who will perform problem cause analysis, resolve routine customer problems and/or more complex problems, and resolve routing and customer problems all within set criteria.
Ability to meet a set of defined account agent productivity measurements.
Be able to identify opportunity for, and implement process improvements.

Desired Profile
Customer Service Skills. Communications verbal and written. Neutral accent. Advanced soft skills and call control as appropriate for an internal corporate IT helpdesk.
Possesses strong customer service skills with ability to balance technical support, written / oral communication and customer satisfaction.
Questioning skills- probing skills, as relevant to the issue and level of the caller

Additional information
Willing to work in shifts.
Experience 4 – 6 Years

Company Profile –
IBM India Pvt Limited

IBM has been present in India since 1992 and has established itself as one of the leaders in the Indian Information Technology (IT) Industry. IBM India has seen double-digit growth over the last five years, spurred by the stabilization of the Indian economic environment and also by IBM’s own efforts to grow and transform its business in the country. IBM India has over 38,500 employees as of January 1, 2006 and is India’s largest MNC employer.

Jobs Details
CSE will act as the single point of contact to the customers/ Users for all work-flow related queries. Processing all the request with minimum TAT. Call management. Ticketing and Call logging. Strong Communication Skills. 24/7 shift

Experience : 1 – 3 Years
Location : Bangalore

Job Seeker Profile -
Good Communication skills.
Logical reasoning and analytical skills.
Ability to work with speed and accuracy.
Prioritizing and organizing skills.
Team working.
Prior BPO experience preferred.

Company Profile
DTSIS is a 100% subsidiary of DTS America, Nashville, TN, USA. Inc. in 1997, providing quality transcription services to various hospitals in USA. We are expanding our operations and we are looking for suitable candidates to grow along with us.

Company Name:
DTS Information Systems Private Limited

Executive Name:
Sandeep

Email Address:
hrd@dtsis.net