Jobs in Bangalore

Jobs Details
Senior Technical Writer, you must demonstrate the ability to plan, schedule, coordinate, develop, and produce a suite of product documentation deliverables the contain highly technical information targeted at a range of audiences including end users, system administrators, and software developers.
You must work proactively to ensure that the documentation you produce is accurate and complete, and that the documentation conforms to Consona style guidelines.

Experience : 6 – 9 Years
Location : Bangalore

Essential Duties & Responsibilities
1 Perform in a lead role to plan, schedule, and coordinate with project leadership to develop and maintain high-quality product documentation for each product release.

2 Take ownership of an entire product documentation set for a CRM product line, and be responsible for developing documentation for a variety of audiences, including end users, system administrators, and software developers.

3 Work with project leadership to schedule and track documentation milestones, and ensure that the documentation is developed and delivered according to the established schedule. Own the scheduling and tracking of documentation milestones and dependencies.

4 Work proactively with the project team to ensure that all product documentation is technically accurate, comprehensive, and in conformance with Consona documentation standards.

5 Coordinate with a team of US-based documentation editors to ensure that all documentation deliverables meet requirements for developmental edits, copyedits, and proofing.

6 Work collaboratively with other documentation team members to complete tasks such as reviewing peer content, writing product documentation according to departmental guidelines, and furthering
the development of internal documentation standards and methodology.

7 Troubleshoot project-related and technical issues independently.

8 Install, configure, and use Consona’s product to ensure accurate and concise documentation. Describe how to configure operating systems, Web servers, application servers, database servers, load balancers, and encryption mechanisms such as HTTPS and public/private key pairs.

9 Create and maintain online Help, quick reference guides, installation guides, system administration guides, developer reference guides, release notes, database schemas, and other such product documentation deliverables.

10 Participate in functional specification reviews, development design reviews, quality assurance test plan reviews, documentation reviews, and other DDLC and SDLC quality assurance best practices.
Job Requirements
Minimum Education: BA in English, Technical Communications, Technical Writing, or a similar field.

Company Profile
Consona CRM Software & Services India Pvt. Ltd. is looking for a Senior Technical Writer to join the Documentation team in Bangalore, India.

Executive Name:
Shilpa Pruthi

Address:
Consona CRM and Services Pvt. Ltd
Tower B, 5th Floor
Diamond District, Airport Road
Bangalore, India 560008